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Contact Info

Info@stoneylakeglassworks.com

1538 Puffers Shore Rd

Harcourt, Ontario

K0L 2H0

Return Policy

Thank you for shopping with us! If you are not completely satisfied with your purchase, we are here to help.

Returns

• Our policy lasts for 30 days from the date of purchase. If 30 days have passed, unfortunately, we cannot offer a refund or exchange.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Refunds (if applicable)

• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [5-10 business days, adjust as needed].

Exchanges (if applicable)

• We only replace items if they are defective or damaged. If you need to exchange for the same item, please contact us at info@stoneylakeglassworks.com

Return Shipping

• Customers are responsible for paying their own shipping costs for returning items.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need Help?

If you have any questions about our return policy, please contact us at: info@stoneylakeglassworks.com

Shipping Policy

Normal shipping times are between 7-15 days. If you do not receive your items within that time period please contact us at:
info@stoneylakeglassworks.com with your order number.

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